Introduction

Voice Gateway to Digital World
No.1. Call Platform, CallGate!

CallGate is
a mobile platform
company with
30 million users.

  • Philosophy

  • CallGate, after receiving its first investment from Silicon Valley in 2007, developed world’s first visible ARS service and commercialized it through SK Telecom’s contact center. We lead digital transformation by providing Visible ARS service, with its base on various technologies like Digital ARS, Visual AI, and Web-Voice, and the ‘Call’ solution which helps small merchants and SMB’s customers’ management and communication for complete transformation to digital channels. With visible ARS, we will present new vision for contact center and lead next generation ARS market.

  • Information
  • Corporate name
    CallGate
    CEO
    Kang M. Lee
    Founded
    December 2005
    Address
    8th floor, Dongo Building, 28 Hyoryeong-ro 77-gil, Seocho-gu, Seoul, Korea
    Contact
    info@callgate.com
    +82-(0)2-529-2170 (Korea)
    +1-650-468-0233 (U.S.)
    Major business
      API service connecting web contents for the enterprise partners to their end users.
      Digital contents providing solution service integrating enterprise’s web server and AI engine.
      Cloud service help building easy and fast self-only contact center through call web.

Using corporate web content and mobile services when connecting phone calls Communicate quickly and efficiently.

Mission

Voice Gateway to Digital World

Mission

No.1. Call Platform

Goal

Digital World Opens with Visible ARS

Core Value

  • X-Mile

    We strive to achieve
    what we are pushing with passion.

  • Professional

    Based on differentiated technologies
    Create new standards for contact centers.

  • Challenge spirit Warrior

    Without complacency
    Challenge new opportunities and possibilities.

  • Supporter

    We support and devote ourselves behind
    the scenes to accomplish the work of our colleagues.

CallGate is a representative company of visible ARS.
We are developing new standards for contact centers.

2021 - Present

2024

  • 02.

    Korea Financial Information Service opens web voice service for de-brain center
    10 million service monthly active users (MAU)

  • 01.

    Selected as 'Youth-Friendly Small and Medium Enterprises' by the Ministry of Employment and Labor
    Acureay Korea Web Voice Cloud Service Opens
    Korea Electric Corporation Association opens Web Voice service
    Opening Hyundai Marine & Marine Engineering's Call Assistant service

2023

  • 12.

    Daegu Metropolitan City Hall Web Voice Service Opens
    Cheongho Nice Web Voice Service Opens
    Cuckoo Electronics Visual Link Service Opens
    Military Mutual Aid Association Web Voice service opened
    Seoul Chuck Hospital Web Voice Cloud service opened
    120Dasan Call Center opens Digital ARS service for VL

  • 11.

    Shinhan Bank opens digital ARS and multimodal (VL) services
    Korea Electric Power Corporation opens Digital ARS service
    Hyundai Home Shopping visible payment service opened

  • 10.

    MOU for the establishment of a mobility construction system for EXIS Mobility
    Nice public service Web Voice service opened

  • 09.

    KT Estate (Selective Membership) Web Voice Cloud service opened

  • 08.

    Lina Life Insurance DigitalARS service opened
    Daegu Dalseo-gu administrative phone smart notification Info Push Plus service opened

  • 07.

    Administrative phone smart notification Info Push Plus service opened in Mungyeong-si, Gyeongsangbuk-do

  • 06.

    E-Best Investment & Securities Web Voice service opened
    LX Korea Land and Infrastructure Web Voice Cloud service opened
    Kick Going (Olulo) Web Voice Cloud Service Open
    Conclusion of KIS Information and Communication Business Agreement
    Busan Geumjeong-gu Administrative Phone Smart Notification Service (Info Push Plus)

  • 05.

    10 billion won investment attraction (The Wells-Kium Gross Capital Investment Association)

  • 04.

    Busan Gangseo-gu Administrative Phone Smart Notification Service Open (Info Push Plus)
    Yangju City Hall Administrative Phone Smart Notification Service Open (Info Push)

  • 03.

    SK Securities WebView Service Open
    Asiana Airlines Web Voice Cloud service open
    Hwaseong City Hall Administrative Phone Smart Notification Service Open (Info Push)

  • 01.

    Yeongdong County Office Administrative Phone Smart Notification Service Open (Info Push)
    Daesung Celtic Energy Web Voice Cloud service open
    Opening WebView Plus service for Digital ARS of Seoul Waterworks Center
    Haitai Beverage Web Voice Cloud service opened
    Coca-Cola Web Voice Cloud service open

2022

  • 12.

    DGB Capital Web Voice Service Opened
    Daishin Securities opens WebView service

  • 11.

    Taebaek City Hall Opened Smart Notification Service (Info Push)
    Kyobo Life Insurance's Digital ARS Service Opened
    Gangseo-gu Office Opened Smart Notification Service for Administrative Telephones (Info Push)
    Gyeongnam Credit Guarantee Foundation Web Voice Cloud Service Opened

  • 10.

    CeraGem WebView Service Opened

  • 09.

    KGC Ginseng Corporation's WebView Service Opened
    Chuncheon City Hall Opened Smart Notification Service (Info Push)
    Carrot Insurance WebVoice Service Opened

  • 08.

    Mirae Asset Life Insurance DigitalARS service opened
    MG Insurance Digital ARS Service Opened

  • 07.

    Opened Call Connect service from Chunmyeong & Company
    Incheon International Airport Corporation's Customer Center Web Voice Service Opened
    All-Direct (Master) Info Push opens EWV service

  • 06.

    Korea Electric Power Corporation's Electric Vehicle Charging Service Customer Center EWV Service
    Korea Investment Savings Bank's Web Voice Service

  • 05.

    Korean Air's Web Voice Service Opened

  • 04.

    Advanced WebView Services for W Shopping
    E-Land World Spao Dotcom Web Voice Service Opened
    Daum/Kakao WebView service open
    Baros (SIDIZ) WebView service open
    Goyang City Dementia Relief Center opens VDL service for dementia screening tests

  • 03.

    LG U+ Enterprise Customer Center Opens VDL Service for Visible ARS
    Opening of Kyungdong Navien WebView service
    JB Corporation's WebPack service is open

  • 01.

    Post Office Insurance Info Push O/B Lettering Service Open
    Gyeongnam Energy Web Voice Service Opened
    Incheon Global Campus Web Voice Service Opened
    Opening of Web Voice service for Nice Rating Information
    LG Household & Health Care Web Voice Service Opened

2021

  • 12.

    BC Card Open VDL Service for DARS
    Open AXA Direct Web Voice Service
    Small and Medium Business Venture Department WebView Service Opened
    Open VDL service for Samsung Fire & Marine Insurance Direct DARS

  • 11.

    SBI Savings Bank Launches VDL
    Shinhan Card Digital ARS VDL Open
    Yagaram Savings Bank's Web Voice Service
    VDL for Settlebank Digital ARS

  • 10.

    Hana Tour Web Voice Service Opened
    Heungkuk Fire & Marine Insurance Web Voice Service Opened

  • 09.

    Meritz Fire & Marine Insurance Digital ARS Service Opened
    Busan Bank Launches WebView Service
    Mobile (KT Mobile Phone Compensation Center) EWV service open

  • 08.

    Small and Medium Business Agricultural Cooperation Foundation opens Voice-Data Link service
    SK Telecom T Direct Shop WebView Service Opened
    Shinsegae Department Store Web Voice Service Opened

  • 07.

    Gwangmyeong City Hall (Local Tax PaymentARS) Web View for D-ARS (Web Pack) Service Open
    IBK Investment & Securities opens Web Voice service
    Korea Educational and Academic Information Service Launches Web Voice Service
    Samsung Electronics Tech Opens Info Push, EWV Service

  • 06.

    NH Nonghyup Card opens VDL for D-ARS service
    AutechCarrier Web Voice Service Opened
    Korea Scholarship Foundation opens VDL for D-ARS service

  • 05.

    Orix Capital WebView Service Opened

  • 04.

    Appointment of new CEO Lee Kang-min
    Sungkyunkwan University Web Voice Service Opened
    Bitz Lighing Web View Service Opened
    Yuhan Kimberly Web Voice Service Opened
    Korea Savings Bank's Info Push Service

  • 03.

    Sonofelice Web Voice Service Opened
    Wonju City Hall Web View for D-ARS (Web Pack) Service Opened

  • 02.

    Korea Elevator Safety Corporation WebView Service Opened

  • 01.

    Korea Elevator Safety Corporation WebView Service Opened
    Dyson Korea WebView Service Opened

2018 - 2020

2020

  • 12.

    Cloud Customer Center Service Call Opened

  • 11.

    Hyundai Capital opens VDL service

  • 09.

    Jeonju City D-ARS Service Opened
    Seoul National University (Industry-Academic Cooperation Foundation) D-ARS Service Opened

  • 08.

    Data Universe Enhanced Web Voice Service Opened
    Kwangju Bank's Webview service
    Ajou Capital Web Voice Service Opened

  • 07.

    Hyundai Department Store opens Text Voice service
    LG Hausys Web Voice opens DMS service
    Tongyoung City's Info Push Service Opened

  • 06.

    Acuon Capital Web Voice Service Opened
    Gimpo City D-ARS Service Opened
    Opening of Info Push service for big people
    Shinhan Life Insurance's VDL service is open

  • 05.

    Acuon Savings Bank's Web Voice Service
    NS Shopping Web Voice Service Opened
    Dangjin City D-ARS Service Opened

  • 04.

    KB Securities' Web Voice Service Opened
    KB Life Insurance Web Voice Service Opened
    KB Insurance Webview Service Opened
    Osan City D-ARS Service Opened
    Samsung Electronics' Webview Service Opened
    Lotte Hi-Mart Web Voice Service Opened

  • 03.

    Korea Investment & Securities opens Web Voice service
    Lotte Courier D-ARS Service Opened
    Cloud contact center service 'contact' opening

  • 02.

    Hana Bank's Webview service is open
    Lotte Card's VDL service is open
    Opening of Webview service in Samcheon-ri

  • 01.

    Meritz Securities Co., Ltd. opens Web Voice service
    Yes24 Web Voice service open
    E-Mart 24 Enhanced Web Voice Service Opened
    SGI Seoul Guarantee Web Voice Service Opened

2019

  • 12.

    Korea Legal Aid Corporation Info Push Service Opened
    Leadcorp Enhanced Web Voice Service Opened
    Busan City (120) D-ARS Service Opened
    Service Monthly Active User (MAU) exceeds 7 million

  • 11.

    Hanwha Non-life Insurance Web Voice Service
    Seoul (Tax ARS) Webview Service Opened
    Opening of KOTRA Web Voice Service
    Rosen Shipping D-ARS Service Opened

  • 10.

    National Tax Service (National Tax Advisory Center) Webview Service Opened
    Open K-Car Info Push service
    Samsung Electronics Service Webview Service Opened
    Lotte Tourism Info Push Service Opened

  • 09.

    DGB Daegu Bank opens Webview service
    Miraeasset Web Voice Service Opened
    SK Broadband Webview Service Opened
    SK Telecom Webview Service Opened
    Chungho Nice Info Push Service Opened
    Hanjin Shipping WebVoice Service Opened

  • 08.

    SKencar Info Push Service Opened
    Myangel Web Voice Service Opened
    ASN(Australia Shopping Network), Hyundai Home Shopping Australia Corporation

  • 07.

    Interpark Web Voice Service Opened
    Open D-ARS service in Busan (Customer's Office)
    Tbroad VDL service is open

  • 06.

    D-ARS service opened in Pyeongtaek City
    Hyundai Department Store Opens Info Push Service

  • 05.

    Woori Bank Opens Webview Service
    Active CallGate SDK surpasses 40 million

  • 04.

    DB Life Insurance Webview Service Opens
    Lotte Home Shopping Web Voice Service Opens
    National Pension Service Web Voice Opens Info Push Service

  • 03.

    AIG Insurance Web Voice Service Opens
    Open the armway Infrastructure
    Service Monthly Active User (MAU) surpasses 6 million

  • 02.

    Gangwon-do City Gas D-ARS Service Opens
    Busan City Gas D-ARS Service Opens
    Yeongnam Energy D-ARS Service Opens
    Jeonnam City Gas D-ARS Service Opens
    Jeonbuk Energy D-ARS Service Opens
    Chungcheong Energy D-ARS Service Opens
    Kowon Energy D-ARS Service Opens

2018

  • 12.

    Hana Card Webview Service Opens
    Korea Workers' Compensation and Welfare Service Webview Service Opens
    Opening of VDL service for accompanying lottery
    Seongnam City opens D-ARS service
    Busan New Port Co., Ltd. Web Voice Service Opens
    CallGate Service Call Exceeds 1 Billion Calls a Year

  • 11.

    Orange Life Web Voice Opened Info Push Service
    More than 150 customers in the service introduction contact center

  • 10.

    SH Suhyup Bank's Web Voice Service
    Woori Card's Text Voice service is open
    Shinil Industrial VDL Service Opened

  • 09.

    SK Store Web Voice Service Opened

  • 08.

    CJ Hello Web Voice Service Opened
    KT Skylife Webview Service Opened

  • 07.

    Eugene Investment & Securities opens Web Voice service
    NH Nonghyup Insurance Web Voice Service Opened
    Meritz Fire & Marine Insurance Info Push Service Opened
    Active CallGate SDK exceeds 30 million

  • 06.

    Samsung Securities opens Info Push service
    Samsung Card's VDL service is open
    T'way Air Info Push Service Opened

  • 05.

    Opening of shopping NT VDL service
    National Tax Service (Welfare) Launches Web Voice Service
    Yangji Hospital's Web Voice Service Opened
    Hyundai Commercial DMS Service Opened

  • 04.

    Samsung Fire & Marine Insurance's Web Voice Service Opened

  • 03.

    Shinhan Life Insurance's Web Voice Service Opened
    Civil Rights Commission opens Webview service
    LG U+'s VDL service is open
    SK Magic Web Voice Service Opened
    Samsung Card Info Push Service Opened

  • 02.

    Yuanta Securities opens Webview service
    DB Insurance Web Voice Service Opened
    Financial Supervisory Service's Web Voice Service Opened

  • 01.

    Hyundai Card's VDL service is open
    NH Investment & Securities opens Web Voice service
    Modern Maritime Web Voice Service Opened
    K Shopping Text Voice Service Opened
    Master Automobile Webview Service Opened

2015 - 2017

2017

  • 12.

    Lotte Capital's Text Voice Service Opened
    Pepper Savings Bank opens Text Voice Info Push service
    MetLife Life Insurance Web Voice Service Opened
    Kyobo Bookstore Web Voice Service Opened
    Korea Scholarship Foundation Web Voice Service Opened
    Korea Legal Aid Corporation opens DMS service
    Service MAU (Monthly Active User) surpasses 5 million

  • 11.

    Samsung Fire & Marine Insurance's Info Push Service Opened
    Military Mutual Aid Association's Enhanced Web Voice Service Opened
    Korea Electric Power Corporation's Web Voice Service Opened
    EduChallenge Text Voice Service Opened
    Shopping Ent. DMS service is open

  • 10.

    Lotte Insurance TextVoice, VDL, InfoPush service open
    Interpark TextVoice opens VDL service
    Opened Hyundai Home Shopping Web Voice service
    Opened CJ Logistics Web Voice service

  • 09.

    Welcome Savings Bank's Webview Service
    Welcome Savings Bank's Webview Service

  • 07.

    SpeedMate VDL service is open
    DGB Life's Text Voice service is open

  • 06.

    LG Electronics Service VDL Service Opened
    Open Amway Web Voice service
    More than 100 customers in the service introduction contact center

  • 05.

    National Tax Service (Welfare) opens Text Voice service
    Hana Capital's Text Voice service is open

  • 04.

    Samsung Life Insurance's Text Voice Service Opened
    Hanwha Non-life Insurance Text Voice Service
    Kiwoom Securities opens VDL service
    W Shopping Text Voice Service Opened

  • 03.

    Daewoo Engineering & Construction's Web Voice Service Opened

  • 02.

    Hanwha Insurance Info Push Service Opened
    Shinhan Bank's Info Push Service Opened
    Theminjoo's 3rd Generation Viewable ARS (Web Voice) opens for the first time

2016

  • 12.

    Shopping Ent Text Voice Opened VDP Service
    Daishin Savings Bank opens Info Push service

  • 11.

    Active CallGate SDK exceeds 20 million

  • 09.

    DB Savings Bank opens Info Push service
    KEPCO's TextVoice opens InfoPush service

  • 07.

    jtchinae-bank opens TextVoice and InfoPush service
    Shinsegae Info Push Service Opened

  • 06.

    Lotte Card's Text Voice service is open

  • 04.

    S-oil Text Voice opens Info Push service
    Samsung Fire & Marine Insurance's VDL service is open
    Welcome Savings Bank Information Push Service Opened

  • 01.

    Samsung Securities opens Text Voice service
    DB Insurance TextVoice Service Opened
    Heungkuk Fire & Marine Insurance Text Voice Service Opened
    Hanwha Life's Text Voice opens Info Push service

2015

  • 12.

    CallGate service calls exceed 500 million calls per year

  • 10.

    DB Insurance Info Push Service Opened

  • 09.

    Shinhan Card Info Push Service Opened
    KB Insurance Info Push Service Opened
    Samsung Life Insurance's VDL service is open
    11th Street Text Voice opens VDL service

  • 07.

    Samsung Card TextVoice Opens VDL Service

  • 06.

    Daishin Securities opens Text Voice, Agent Push, Info Push services
    Public Home Shopping Text Voice Service Opened

  • 04.

    Gyeonggi-do Info Push Service Opened

  • 03.

    Lotte Home Shopping TextVoice opens InfoPush service
    Shinhan Life Insurance's Info Push Service Opened

  • 02.

    Heungkuk Fire & Marine Insurance Info Push Service Opened
    Hana Bank opens TextVoice InfoPush service

  • 01.

    SBI Savings Bank opens Info Push service
    Korea Housing Finance Corporation opens Info Push service
    Kyobo Life Insurance's Info Push Service Opened

2012 - 2014

2014

  • 12.

    MetLife Life Insurance's Text Voice Service Opened

  • 11.

    Hyundai Marine & Fire Insurance Info Push Service
    Hyundai Home Shopping Info Push Service Opened
    Hana Financial Investment (formerly Hana Daetsu Securities) Info Push Service Opened

  • 04.

    GS Home Shopping Text Voice Service Opened
    NS Shopping Text Voice Service Opened

  • 02.

    Samsung Fire & Marine Insurance's Text Voice service is open

  • 01.

    Hyundai Home Shopping Text Voice Service Opened
    OK Savings Bank VDL opens Agent Push service
    MetLife Life Insurance's VDL service is open

2013

  • 12.

    Hanjin Shipping's VDL service is open

  • 09.

    Shinhan Financial Investment opens Text Voice service
    Lotte Home Shopping VDL Service Opened

  • 08.

    Hyundai Home Shopping's first-generation visible ARS smartphone expands and opens
    CJ O Shopping's 2nd Generation Viewable ARS (Text Voice) First Open

  • 04.

    Lina Life Insurance's Info Push service is launched for the first time

  • 03.

    Opening of VDL service for K Shopping

  • 01.

    Jeju Air's VDL service is open

2012

  • 12.

    NS Shopping VDL Service Opened

  • 07.

    Shinhan Financial Investment Agent Push Opens Info Push Service

2005 - 2011

2011

  • 07.

    Woori Card's VDL service is open

  • 04.

    CJ O Shopping VDL Service Opened

2010

  • 04.

    Hyundai Home Shopping 1st Generation Visible ARS (VDL) First Open (Feature Phone)

2009

  • 10.

    Signed a contract with 3 telecommunication companies for CallGate service

2007

  • 08.

    SK Telecom's Contact Center Feature Phone Mobile Connection Service Opened

2005

  • 12.

    Establishment of CallGate